BUSINESS ACUMEN: The ability to talk about business situations of a specific industry because of direct knowledge, skill, and experience.

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COPY: The text that resides in the layout of a design. Sometimes referred to by the type of text it is. A request could be "I need copy for that headline (headline copy)" or "send me the body copy for paragraph 2 please"​

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CONVERSION: This term refers to digital acquisitions of click conversions or can refer to an online sale made.

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CREATIVE BRIEF: A document that contains the key details of an assignment or project that a designer should know before starting any creative work.

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DIGITAL PRODUCT:  Interactive media such as a website, app, or interface.

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ESCAPE HATCH: A universal link in the UI navigation design taking the user back to the "home" screen.

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ENGAGEMENT: Any contact that a person/user has with a brand. This can be through all kinds of advertisements, word of mouth, instore displays, customer service, website etc. 

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GLOBAL NAVIGATION: In UI design, it is the concept that the user can use a consistent navigation system across all pages of a website or app leading them to every page from every page and an escape hatch to reach back to and familiar central location such as a "home" screen.

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GREEK TEXT: Lorum Ipsum as it is also referred to (which is actually Latin!) Use this filler text as a place holder for copy that is coming to you. Greek Text is used in wireframing and preliminary designs to get a good feel for the layout of text and graphics. Greek text can be used for headlines and body copy.

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METRIC DATA: Also referred to as quantitative data is information about a subject or person that is described by measurement or numbers and therefore can be measured and compared to exact formulas.

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NATIVE FILE: Is the production file that is created by the software that is being used. 

For example  .PSD, .AI, or .AEP are all native files.

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PERSONAS: Are made-up characters that model a user, target market, or any demographic you wish. These characters have names, personalities, and any attribute you wish to give them to give insight into their engagement with a product.

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PRODUCT: A final deliverable to be used by a consumer. This includes digital products like websites, apps, or any interactive document.

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QUALITATIVE DATA: A data research term used to describe subjective or generalized data that describes a  persona from a demographic.

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QUANTITATIVE DATA: A data research term used to describe factual data that describes a persona from a demographic. Usually, this is data that is described by numbers or is measurable.

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PRODUCT: A final deliverable to be used by a consumer. This includes digital products like websites, apps, or any interactive document.

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TOUCHPOINT: A user or customer's tangible interaction with a brand, product, or service. For example a social media ad, the product on the shelf, traditional advertising like a billboard or magazine ad.

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UI DESIGN: User Interface design is a job in which the principles of graphic design are applied to the design of an interface to make a product functional and usable for all purposes intended. Digital products, such as websites, apps, touchscreens, etc. all require an interface design so that the user can navigate successfully through interactive media.

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UX DESIGN: In reference to digital products (web, apps, touchscreens, etc.) User Experience design is a job that analyzes users' patterns and behaviors to give thoughtful and effective creative direction to the UI design.

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UX JOURNEY MAP: A visual document that shows the journey a user takes in the engagement with a brand's touchpoints. UX Journey Maps are used to analyze the user's experience as they initially engage with the product and the journey to their conversion or lack of.

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WCAG: This is an acronym for Web Content Accessibility Guidleines. International guidelines for making web content accessible to all people of all abilities/disabilities. 

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